To keep the quality of my treatments high, I have a very limited number of appointments available, each day. Therefore, I have to have a clear policy around cancellations.
Please read this policy before making a booking as you may be asked to pay a fee for cancelling an appointment close to the time.
72 hrs or 3 days Before appointment – no charge
72 hrs or 3days – 24hrs or 1 day. Before the appointment start time 50% fee.
24hrs – Appointment start time 75% of the fee is incurred.
Not attending 100% fee applies cancellation fee is payable.
Fees are payable within 72hrs by a bank transfer or Paypal,
In exceptional circumstances, the fees can be waived or reduced as I accept that your a human living in the world and life happens. Please let me know if this may apply.